You can visit our sites without telling us who you are or revealing any personal information about yourself. If you register for an account with us, you give us your personal information and you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in the United States. We collect the following types of personal information in order to provide you with the use of and access to our sites, applications, services and tools:
Information you give us: we collect and store any information you enter on our sites or you provide to us in context of using our sites, applications, services or tools. This may include, but is not limited to: information you provide us when registering for an account, including email address, phone number, mobile telephone number, physical contact information and (depending on the service used) sometimes financial information, such as credit card or bank account numbers; additional information you may provide to us via social media sites or services; transactional information based on your activities on the sites (such as bidding, buying, selling, item and content you generate or that relates to your account); shipping, billing and other information you provide to purchase an item; information provided in the context of community discussions, chats, dispute resolution, correspondence through our sites or correspondence sent to us; additional personal information we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you to send us an ID or bill to verify your address, or to answer additional questions online to help verify your identity).
Mobile: when you download or use our Mobile Applications, or access one of our mobile optimized sites, we may receive information about your location and your mobile device, including a unique identifier for your device. Most mobile devices allow you to control or disable location services in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or the manufacture of your particular device.
Our primary purpose in collecting personal information is to provide you with access to our sites and/or use of our services, applications and tools, provide you with requested customer service and relevant information about your account and our services, and to provide you with a safe, smooth and efficient experience. You agree that we may use your personal information to: provide you access to our sites and the services and customer support you request; provide customer support you request for payment processing functions offered by our financial institution partners; prevent, detect and investigate, fraud, security breaches, potentially prohibited or illegal activities, and enforce our User Agreement; customize, measure and improve our services and content; contact you, either via email or telephone, to resolve disputes, collect fees and troubleshoot problems with your account or our sites, services, applications or tools, or for other purposes authorized by law; compare information for accuracy, and verify it with third parties; and provide you other services requested by you as described when we collect the information.
We may also share your personal information with: members of the SRI corporate family to provide joint content and services (like registration, transactions and customer support), to help detect and prevent potentially illegal acts, violations of our policies, fraud and/or data security breaches, and to guide decisions about their products, sites, applications, services and tools, and communications; service providers under contract who help with our business operations (such as, but not limited to, fraud investigations, bill collection, site operations and payment processing); other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service); law enforcement, governmental entities or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you or any other user to legal liability. In such events, we will only disclose information relevant and necessary to the investigation or inquiry, such as name, city, state, ZIP code, telephone number, email address, User ID history, IP address, fraud complaints, bidding history and anything else we may deem relevant to the investigation.
Your User ID is displayed throughout our sites (and so available to the public), and is connected to all of your user activity. Other people can see your bids and purchases. Other users can also see any information you chose to share in your profile. Notices sent to other community members about suspicious activity and policy violations on our sites refer to User IDs and specific items. So if you associate your name with your User ID, the people to whom you have revealed your name will be able to personally identify your user activities. If you access our websites from a shared computer or a computer in an internet café, certain information about you, such as your User ID, activity or reminders from zeusauctions.com, may also be visible to other individuals who use the computer after you. You agree to use user information only for: transaction-related purposes that are not unsolicited commercial messages; using services offered through our sites or other purposes that a user expressly chooses.
Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your user password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify SRI and change your password.
You can see, review and change most of your personal information by signing on to zeusauction.com. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Once you make a bid, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement and take other actions otherwise permitted by law.
We store and process your personal information on our computers in the US and elsewhere in the world where our facilities are located. We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers and information access authorization controls. We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement and take other actions otherwise permitted by law.
8082 Bash Street
Indianapolis, IN 46250